Refunds
When money comes back, when it does not, and how to ask.
Last changed on November 10, 2026.
1.Free trial
The one-day trial is free. Nothing is charged, so there is nothing to refund.
2.7-day plan
There is no refund on the 7-day plan. It is short, it starts the moment you pay, and the price is set for that.
3.30-day plan
A refund is possible only on your first 30-day plan, and only if you have not sent any answer sheet for marking. We deduct what you have used: the days that have passed, and any paid feature or service you used, in proportion. The rest comes back to you. Later 30-day plans are not refunded.
4.Our mistakes
If we got it wrong, you get a full refund: you were charged twice, you were charged the wrong amount, or the site was down for more than 72 hours after you paid.
5.What we do not refund
A change of mind, or days you did not use, other than as said above.
6.How to ask
Write to contact@cedarinfotech.com with your receipt number, from the email you sign in with. We reply within 3 working days. Money goes back the way it came, through Razorpay, within 5 to 7 working days.
7.If you are not happy with our answer
Write to the Grievance Officer, Cedar Information Technology Pvt. Ltd., at the same email. We reply within 30 days.
Questions about any of this? Write to contact@cedarinfotech.com, or call +91 70933 40606 (Mon–Sat, 10 am to 6 pm).